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Downloads & Refunds - Digital

Download Policy

Ourfuturistic thriller book gives a glimpse of what artifical intelligence and future technology can bring to a futuristic society. We hope you enjoy our vision of a futuristic world! We also have a crime audio book version.

Please find below our download policy.....

Download Policy for "The Unravelling".

Last Updated: [09th January, 2024]

1. Introduction

Thank you for choosing "The Unravelling" for your digital/physical book purchase. This Download Policy governs the terms under which digital content (e.g., eBooks, PDF sample chapters) are made available to you from our website.

2. Digital Content Delivery

Upon purchase of digital content, you will receive instructions on how to download the content. Our digital content is available in ePub / PDF format. Please ensure compatibility with your device before purchasing.

3. Usage Rights

By purchasing digital content from our website, you are granted a non-exclusive, non-transferable right to use the content for your personal, non-commercial use only, in accordance with our Terms and Conditions.

4. Restrictions

You may not redistribute, resell, lease, license, or otherwise transfer any rights to the digital content. Additionally, copying, modifying, reverse-engineering, or creating derivative works of the content is strictly prohibited unless expressly allowed by law.

5. Technical Issues

In case of any technical issues with downloading or accessing the content, please contact us immediately at info@theunravelling.com. We will endeavor to resolve the issue promptly.

6. Changes to Download Policy

We reserve the right to modify this Download Policy at any time. Any changes will be effective immediately upon posting to our website.

Refund Policy

Refund Policy for "The Unravelling"

Last Updated: [09th January, 2024]

1. Introduction

At "The Unravelling", we aim to ensure satisfaction with your purchase. This Refund Policy outlines the circumstances under which a refund may be issued for digital content purchased through our website.

2. Digital Content Refund

Under the UK Consumer Rights Act 2015, you are entitled to a refund for faulty digital content. If the digital content we provide is not as described, not fit for purpose, or of unsatisfactory quality, you may be eligible for a refund.

3. Refund Requests

Refund requests must be made within 14 days of purchase. To request a refund, please contact us at info@theunravelling.online with your order number and reason for the request.

4. No Right of Withdrawal

Please note that the right of withdrawal does not apply to digital content if the download or streaming has begun with your prior express consent and acknowledgment that you thereby lose your right of withdrawal.

5. Processing Refunds

Approved refunds will be processed using the original method of payment within a certain number of days.

6. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

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Deliveries, Refunds & Returns - Physical Books

Delivery Policy

Delivery Policy for "The Unravelling"

Last Updated: [09th January, 2024]

1. Introduction

Thank you for shopping at "The Unravelling". This Delivery Policy applies to all physical books purchased through our website.

2. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-4 days for UK Orders, longer for International, up to 90 days in some cases.

  • Shipping Methods and Costs: We offer a variety of shipping methods, and shipping costs, if applicable, will be displayed at checkout.

  • Delivery Time: Delivery times vary based on the shipping method selected and the delivery address. Estimated delivery times will be provided at checkout.

3. International Shipping

For orders shipped outside the UK, additional duties, taxes, and charges may apply. These are the responsibility of the customer and are not included in the purchase or shipping price.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number, if applicable, to track the shipment of your order.

5. Shipping Restrictions

We reserve the right to refuse shipping to certain international destinations due to legal or logistical constraints.

6. Changes to Delivery Policy

We may update this Delivery Policy from time to time. Any changes will be effective immediately upon posting to our website.

Refund & Return Policy

Refund and Return Policy for "The Unravelling"

Last Updated: [09th January, 2024]

1. Introduction

Your satisfaction is important to us at "The Unravelling". This Refund and Return Policy outlines the terms under which refunds and returns are processed for physical books purchased through our website.

2. Return and Refund Eligibility

  • Faulty or Damaged Items: If you receive a book that is faulty or damaged, please contact us within 7 days for a replacement or refund.

  • Change of Mind: Under UK law, you have the right to change your mind and return a product purchased online within 14 days of receiving the item, provided it is in its original condition and packaging.

3. Return Process

To initiate a return, please contact us at "The Unravelling" with your order details. You will be responsible for paying for your own shipping costs for returning the item, unless the item is faulty or not as described.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

5. Non-Returnable Items

Please note that certain types of items cannot be returned, such as signed or personalized books or items damaged through customer mishandling.

6. Changes to Refund and Return Policy

We reserve the right to modify this Refund and Return Policy at any time. Changes will be effective immediately upon posting on our website.

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